When facing the difficult situation of eviction in Massachusetts, landlords should be aware of their rights and obligations under the Massachusetts landlord-tenant law. First, ensure that all eviction notices are properly served and meet legal requirements. If the tenant does not vacate the premises, file a complaint with the court to start the eviction process. It is important to note that self-help eviction is illegal in Massachusetts. Familiarizing oneself with the state's laws and seeking legal guidance when necessary can help landlords navigate the eviction process successfully.